Terms of service

Terms of Service

Effective Date: [EFFECTIVE DATE]

Welcome to [STORE NAME] ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • You have the legal capacity to enter into a binding agreement under applicable Indian laws.

  • The information you provide is accurate, complete, and current.

2. Account Terms

If you create an account with [STORE NAME], you agree to:

  • Provide accurate and complete information.

  • Keep your login credentials confidential.

  • Be responsible for all activities conducted through your account.

  • Notify us immediately of any unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Products and Product Descriptions

We make every effort to accurately display our products, including descriptions, specifications, and images.

However:

  • Product colors may vary depending on your screen or device settings.

  • Minor variations in size, finish, weight, or appearance may occur due to the nature of jewelry craftsmanship.

  • Product images are for illustrative purposes and may not represent the exact scale of the item.

We reserve the right to modify product descriptions, specifications, pricing, or availability without prior notice.

4. Pricing and Payment

All prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.

Prices may change without prior notice.

By placing an order, you agree to pay:

  • The product price

  • Applicable taxes

  • Shipping charges (if applicable)

  • Any other fees displayed during checkout

Payments must be completed through our approved payment methods.

We reserve the right to cancel any order if payment cannot be successfully processed or is suspected to be fraudulent.

5. Order Acceptance

Placing an order does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order

  • Cancel orders suspected of fraud

  • Refuse orders due to inventory shortages

  • Cancel orders due to pricing or technical errors

  • Request additional verification before processing an order

If payment has already been received for a cancelled order, a refund will be processed in accordance with our refund policy.

6. Shipping and Delivery

We aim to process and dispatch orders within [BUSINESS DAYS] unless otherwise stated.

Delivery estimates are provided for convenience and are not guaranteed.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Government restrictions

  • Natural disasters

  • Other unforeseen circumstances

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or failed deliveries caused by incorrect addresses provided by the customer.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Please refer to our dedicated Return & Refund Policy for complete details regarding:

  • Eligibility

  • Return timeframes

  • Exchange conditions

  • Refund processing

  • Non-returnable products

8. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product photographs

  • Graphics

  • Text

  • Videos

  • Designs

  • Icons

  • Website layout

is the property of [STORE NAME] or its licensors and is protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Prohibited Uses

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Interfere with website functionality or security.

  • Impersonate another person or entity.

  • Use automated tools or bots to scrape website content.

  • Copy or misuse our intellectual property.

  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of access.

10. Limitation of Liability

To the maximum extent permitted by law:

[STORE NAME], its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to:

  • Use of the website

  • Delay in delivery

  • Product availability

  • Website interruptions

  • Technical errors

  • Loss of profits

  • Loss of data

Our total liability shall not exceed the amount paid by you for the applicable order giving rise to the claim, except where otherwise required by law.

Nothing in these Terms limits any rights available to consumers under applicable Indian consumer protection laws.

11. Indemnification

You agree to indemnify and hold harmless [STORE NAME], its directors, employees, affiliates, and service providers from any claims, losses, liabilities, damages, costs, or expenses arising from:

  • Your breach of these Terms

  • Your misuse of the website

  • Your violation of any applicable law

  • Your infringement of any third-party rights

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Force Majeure

We shall not be held responsible for delays or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, strikes, government actions, pandemics, war, power outages, or failures of telecommunications or internet services.

14. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated Terms will be posted on this page with a revised Effective Date. Continued use of the website after such changes constitutes your acceptance of the revised Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the competent courts located in [CITY, STATE], India.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

[STORE NAME]

Email: [EMAIL ADDRESS]

Business Address: [BUSINESS ADDRESS]

Phone: [PHONE NUMBER] (Optional)